Investor help

Grievance redressal

Last updated 25 October 2026

In short: tell us first and we will try to fix it quickly. If you are not satisfied, you can go to the fund house, AMFI, SEBI SCORES and SEBI's online dispute resolution portal (SMART ODR), in that order.

Step 1: Contact us

Prateek Gupta, TenX Investment, Kolkata, West Bengal
Phone and WhatsApp: +91 97484 34883
Email: tenxinvestmentservice@gmail.com

Please include your name, PAN (last four characters are enough), the fund house and folio, and what went wrong. We acknowledge every complaint within 2 working days and aim to resolve it within 15 days. If it needs action by a fund house or registrar, we follow it up with them and keep you informed.

Step 2: The fund house

Every asset management company has an investor relations officer. Their contact details are on the fund house's website, in the scheme documents and on your account statement. Registrars CAMS and KFintech also accept service requests.

Step 3: AMFI

Complaints about a distributor's conduct can be sent to AMFI through the investor section of amfiindia.com or by email to AMFI.

Step 4: SEBI SCORES

If your complaint is not resolved, you can file it on SEBI's complaints system, SCORES (also available as a mobile app).

Step 5: SMART ODR

If you are still not satisfied, you can start online conciliation and arbitration through SEBI's Online Dispute Resolution portal.

Complaints received

Period	Received	Resolved	Pending
Financial year 2026-27 (to 25 October 2026)	0	0	0

We update this table every month.